Shipping policy
SHIPPING & DELIVERY
We ship to USA and Canada. We aim to deliver goods within the specified time frame, but cannot guarantee delivery dates or accept liability for any delays outside of our control. As we rely on third-party shipping companies to facilitate our customer deliveries for us, we cannot accept liability for out-of-pocket expenses or other costs incurred due to failed or delayed deliveries.
Warehouse locations are Toronto, CA, and Chattanooga, TN (USA).
Orders received before 2 PM EST, Monday – Friday ship the same day.
All orders are shipped within 24 business hours of being received.
Kindly note that the delivery time will vary during holidays or limited edition launches.
USA
We use USPS and FedEx.
Shipping + Insurance (Theft/Loss/Damage) ✈ $15.00 USD (1-2 business days processing + 4-6 business days shipping time)
CANADA
We use Canada Post, USPS, and FedEx.
Shipping + Insurance (Theft/Loss/Damage) ✈ $20.00 CAD (1-2 business days processing + 2-4 business days shipping time)
*All shipping options include insurance
*All shipping options include Order Tracking
*Free Shipping On All Orders Over $200 USD or $250 CAD.
INTERNATIONAL CUSTOMS
CUSTOM FEES
ADDRESS CORRECTIONS
In the event that a package is returned to us marked as undeliverable, we reserve the right to charge the customer an additional fee upon confirmation of the corrected mailing address and our resending the package. Note: Fee to be the actual cost of shipping.
For questions regarding shipping options, send us an e-mail at: hello@reclar.beauty
We are not responsible if a package is undeliverable because of missing, incomplete, or incorrect destination information. Please enter the correct shipping details when checking out. If you realize you have made an error in your shipping details, kindly e-mail us at hello@reclar.beauty as soon as possible.